Get in Touch With Us
Whether you have a quick question, a suggestion or something you think we have got wrong, we would genuinely like to hear from you. Messages from readers help us keep this website accurate, useful and easy to follow, so please do not hesitate to drop us a line.
The Best Way to Reach Us
Email is the simplest and most reliable way to contact our team. Write to us at info@springssmokedsalmon.co.uk and a member of the team will read your message personally. We aim to reply within two to three working days. During busy periods or bank holidays it may take a little longer, but every message is read.
What You Can Contact Us About
- Corrections: if you spot a detail that looks out of date or incorrect, tell us which page it is on and what you think needs changing.
- General questions: if something on the site is unclear, ask and we will do our best to explain it in plain terms.
- Feedback: ideas for new topics, comments on layout or anything that would make your visit easier are always welcome.
- Partnerships and media: please include a short outline of your proposal and how best to reach you.
Helping Us Help You
A few small details make it much easier for us to give you a clear answer first time:
- Use a short subject line that sums up your message, such as "Possible error on payments page".
- Include the web address of the page you are writing about, if relevant.
- Keep your message focused on one topic. If you have several unrelated questions, separate emails help us pass each one to the right person.
Please do not send passwords, bank details or other sensitive personal information by email. We will never ask you for them.
What We Cannot Do
We are an independent information website. We are not able to step in on account disputes, process payments or make decisions on behalf of any third-party service. If your question relates to an account you hold elsewhere, contacting that provider directly will usually get you the quickest result.
How We Handle Your Message
Any details you share with us are used only to read and respond to your enquiry. You can find out exactly how we store and protect your information in our Privacy Policy. For the general rules that apply when using this website, please see our Terms of Use.
Thank you for taking the time to get in touch. Your feedback really does shape what we publish, and we look forward to hearing from you.